Responsible Gaming
Your wellbeing is our priority. Play safely and responsibly.
Our Commitment to Responsible Gaming
At Crown Casino, we are deeply committed to promoting responsible gaming practices and ensuring that our platform remains a source of entertainment, not harm. We recognize that while most people gamble responsibly, some individuals may develop problematic gambling behaviors. Our comprehensive responsible gaming program provides tools, resources, and support to help you maintain control of your gaming activity.
Recognizing Problem Gambling
Problem gambling can affect anyone. Consider whether you or someone you know exhibits these warning signs:
- Spending more money or time gambling than you can afford
- Difficulty controlling or stopping gambling activities
- Gambling to escape problems or relieve anxiety or depression
- Lying to family or friends about gambling activities
- Neglecting work, school, or family responsibilities to gamble
- Borrowing money or selling possessions to fund gambling
- Feeling restless or irritable when trying to cut down on gambling
- Chasing losses by gambling more to win back money
If you recognize any of these signs, it's important to seek help immediately.
Responsible Gaming Tools
Crown Casino provides several tools to help you maintain control over your gaming activity:
Deposit Limits
Set daily, weekly, or monthly limits on the amount you can deposit into your account. These limits help you stay within your budget and prevent overspending.
Session Time Limits
Control how long you play by setting session time limits. You'll receive notifications when your session time is approaching the limit, helping you manage your gaming time effectively.
Loss Limits
Specify the maximum amount you're willing to lose during a specific period. Once this limit is reached, you won't be able to continue playing until the period resets.
Self-Exclusion
Take a break from gambling by excluding yourself from Crown Casino for a period ranging from 24 hours to permanently. During self-exclusion, you cannot access your account or make deposits.
Reality Checks
Receive periodic notifications showing how long you've been playing and how much you've wagered, helping you stay aware of your gaming activity.
Tips for Responsible Gaming
- Set a budget before you play and stick to it
- Never gamble with money you can't afford to lose
- Don't chase losses - accept them as part of the game
- Take regular breaks during gaming sessions
- Don't gamble when upset, depressed, or under the influence
- Balance gambling with other leisure activities
- Keep gambling as entertainment, not a way to make money
- Be aware that gambling outcomes are determined by chance
Support and Resources
If you're concerned about your gambling or that of someone you know, professional help is available. These Australian organizations provide free, confidential support:
Gambling Help Online
24/7 online counseling and support
www.gamblinghelponline.org.au
1800 858 858
Lifeline Australia
Crisis support and suicide prevention
13 11 14
Gamblers Anonymous
Peer support groups across Australia
www.gamblersanonymous.org.au
Underage Gaming Prevention
Crown Casino has a zero-tolerance policy for underage gambling. All players must be at least 18 years of age or the legal age of majority in their jurisdiction. We employ advanced age verification systems and reserve the right to request identification documents at any time. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites.
Need Help? Contact Us
Our customer support team is trained to assist with responsible gaming concerns. If you need help setting limits, accessing self-exclusion options, or finding support resources, please don't hesitate to contact us. Your wellbeing is our top priority.
18+ Only | Play Responsibly
Remember: Gambling should be fun. When it stops being fun, it's time to stop.